Warranty Policy
Last updated: July 2025
1. Scope of the Warranty
This warranty policy applies to all MECAPARTS International products supplied through our official distribution network. Products are covered under warranty only when purchased from authorized resellers or distributors. This policy does not apply to used or second-hand products.
2. Warranty Coverage
MECAPARTS International warrants that its products are free from material defects and manufacturing faults under normal usage and service conditions. This warranty applies solely to defects arising from the manufacturing process and not to damage caused by misuse, improper installation, or normal wear and tear.
3. Warranty Period
Unless otherwise specified, the warranty period is 12 months from the date of delivery to the first end-user, as evidenced by the purchase invoice issued by an authorized distributor.
4. Exclusions
This warranty does not cover:
- Damage resulting from improper installation, handling, storage or maintenance
- Wear and tear from normal use of the product
- Modifications, repairs or alterations made without prior written consent from MECAPARTS International
- Use of the product outside of its intended agricultural application
5. Warranty Claims Procedure
In the event of a suspected defect, the customer must notify their distributor in writing, including a detailed description of the issue, supporting photos, and the original proof of purchase. The distributor will forward the claim to MECAPARTS International for assessment.
MECAPARTS International reserves the right to request the return of the defective product for inspection. The cost of return shipping is the responsibility of the customer unless the defect is confirmed as covered by warranty.
6. Remedies
If the product is found to be defective under the terms of this warranty, MECAPARTS International will, at its discretion, repair or replace the product free of charge. No other compensation or reimbursement will be granted.
Any replacement or repair does not extend the original warranty period.
7. Limitation of Liability
Under no circumstances shall MECAPARTS International be held liable for indirect, incidental or consequential damages, including but not limited to loss of profits, downtime, or damage to equipment, resulting from the use of our products.